RSS feed for this section

Made to Stick

Have you heard the story of the Kidney heist? A guy goes into a bar and is bought a drink by a beautiful and sassy lady, next thing he remembers waking up in a bath tub of ice. His kidney has been harvested by local organ thieves. I first heard about this in my teens, [...]

Read full story

Delivering Happiness

How do you ensure that in a rapidly growing culture, that new joiners live and breathe your values and they aren’t just buried in a corporate document designed to schmooze investors? Welcome to the Zappos story, and one of my recent listens on Audible. It tells the story of Zappos, the ups and downs and [...]

Read full story